What To Do If You've Been In A Collision

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No one plans on being in a collision, but you can be prepared in case it happens.

A picture of a brand new Mercedes Benz sitting in sand off to the side of the highway with serious front damage.

The Ottawa police collision reporting page provides the information and steps you need to take if you're involved in a collision. Here's a breakdown of what you need to do if you're in a collision:

1. If there are injuries, call 911.
If the vehicle is not drivable, call the Ottawa police at 613.236.1222.
If the vehicle is drivable and there are no injuries, attend one of the Collision Reporting Centres to file a police report.

2. Record the collision information and other driver's information:

  • the date, time, and location of the collision
  • the other driver's: license #, name, address, telephone #
  • the other driver's vehicle ownership information: vehicle licence plate, make, model, year, and owner name and address
  • the other driver's insurance information: insurance company, policy holder, and policy #

Here are some additional tips:

  • Take pictures and document the scene.
  • Record the road and weather conditions.
  • Record the direction of travel of both vehicles involved in the collision and the estimated speed.
  • If there are witnesses, get their contact information so they can provide you with a statement if necessary.
  • Never accept services from a tow truck driver arriving on the scene of your collision unless they have been called by yourself, your insurance company or by police.
  • Do not allow a tow truck to hook up your vehicle until you specifically say so, and always ask how much it will cost. If you're not comfortable dealing with the towing firm, call someone else.

Collision Reporting Centre Information

If you're going to a Collision Reporting Centre . Don't forget to bring the following information with you:

  • The vehicle involved in the collision
  • Vehicle Ownership
  • Proof of Insurance
  • Driver's Licence
  • Information exchanged with the other driver(s)
  • Witness information (if applicable)
  • Passenger(s) information (if applicable)

Collision Reporting Centre Locations

Check hours of operation and current wait times